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PRIVACY POLICY

personal information handling policy

Article 1 Items and methods of collecting personal information collected


A. Items of personal information collected

Skybay Gyeongpo Hotel collects the following minimum personal information as a mandatory item to facilitate customer consultation and provide various services.
• Required items: Name, contact number, email
*If you collect mandatory items and refuse to accept them, you cannot receive the service.


B. Number of personal information

The hotel collects personal information in the following ways.
• Screen of the receiving end of the homepage


Article 2 Purpose of personal information collection and utilization


A. Items of personal information collected

When developing new services or expanding content, the Skybay Gyeongpo Hotel can better prioritize the services it needs based on the personal information provided to the hotel by existing users and provide the contents it needs. In addition, the information collected and utilization details are as follows.


Sortation Collection item Many different purposes Holding period Collection methods
Customer Service Essential Contact information: phone number, email
Other Information: Name
Contact information : Contact and guidance for service implementation, communication path such as notice delivery, complaint handling, etc.: Inquiry 1 year Homepage
Customer Service Essential Contact information: phone number, email
Other Information: Name
Contact Information: Newsletter Sending Until denial of reception Homepage
Customer registration (Opera) Essential Contact information: Name, telephone number
Other information: e-mail address, nationality and passport number (citizen registration number)
Financial information: Card number, validity period of credit card
Contact information : communication path such as customer identification, room reservation service, service provision, communication route of notification, complaint handling, etc
Other information: Room reservation guarantee
Five years after staying or until the legal deadline Registration card, telephone reservation, online booking
Choice Contact Information: Address
Other information: date of birth, company name, position
Contact information: Contact and guidance for service provision
Other information: Customer identification and statistical analysis, new service and event guidance
Sortation Collection item Purpose of use retention period collection method
banquet use of banquets Essential Contact Information: Phone Number
Email Other Information: Name (Korean / English)
Contact information: fulfillment of contracts and services
Other information: Customer identification
2 years after the event banquet contract
Choice Contact Information: Address
Financial information: Card number, validity period of credit card
Contact Information: Send Invoice
Financial Information: Payment of Contracts and Guarantee for Cancellation and Delay of Events

Article 4 Sharing and Providing Personal Information


The hotel shall use the users' personal information within the scope notified by "Article 2 for the purpose of collecting and using personal information" and shall not, in principle, disclose the users' personal information beyond that scope without prior consent from the users. Exceptions are made in the following cases.
In case there is a request of the investigative agency according to the provisions of the Act or according to the procedures and methods prescribed in the Act for the purpose of investigation purposes.


Article 5 The retention and utilization period of personal information


Personal information is collected and used within the scope of 'items of personal information collected' and collected after the purpose of personal information use is achieved, the personal information collected is destroyed.
However, the following information shall be retained for the specified time period for the following reasons for preservation.


A. Reasons for information retention according to relevant laws

  • 소If it is necessary to preserve it according to the provisions of the relevant statutes, such as the Consumer Protection Act, the hotel shall keep its member information for a certain period as prescribed by the relevant statutes. In this case, the hotel uses the information stored for the purpose of storage only. The retention period is as follows.

  • • Records of contract or withdrawal of subscription, etc

  • • Reasons for preservation: the Consumer Protection Act

  • • Retention period: 1 year

  • • Records of consumer complaints or dispute handling

  • • Reasons for preservation: the Consumer Protection Act

  • • Retention period: 1 year

  • • Website visit records

  • • Reasons for preservation: Communications Secrets Protection Act

  • • Retention period: 3 months

Article 6 The procedure and method of personal information destruction


The personal information of the users shall be destroyed without delay when the purpose of collecting and using personal information is achieved in principle. The procedure and methods for destroying personal information at the hotel are as follows.


A. Destruction procedure.

• The information entered by the users for customer consultation and the provision of various services is transferred to a separate DB after the purpose is achieved, and is destroyed after the schedule period is stored for reasons of information protection according to internal policies and other relevant statutes (see retention and service period).
• This personal information shall not be used for purposes other than those held, except as provided by law.


B. Dismantling Method

• Personal information printed on paper is shredded or destroyed through incineration.
• Personal information stored in electronic file format is deleted using technical methods that cannot be played back.


Article 7 Technical/Management protection measures for personal information


The hotel is seeking the following technical and administrative measures to ensure that personal information is not lost, stolen, leaked, tampered with, or damaged in handling users' personal information.


A. Countermeasures against hacking, etc

The hotel does its best to prevent personal information from being leaked or damaged by hacking or computer viruses. Data is backed up frequently in preparation for personal information damage, and the company uses the latest vaccine program to prevent leakage or damage of users' personal information or data, and ensures safe transmission of personal information on the network through encryption communication, etc. We control unauthorized access from outside using intrusion prevention system and strive to equip all possible technical devices to ensure security in a system.


B. Minimize and train the processing staff

The company's personnel handling personal information is limited to the person in charge, and the company regularly updates them by giving them a separate password, and through frequent training of the person in charge, the company always emphasizes compliance with the privacy policy of the Golden Tulip Skybay Gyeongpo Hotel.


C. Operation of the Personal Information Protection Telegraph

We also strive to check the implementation of the privacy policy and compliance of the staff at the Gyeongpo Hotel in Skybay through the In-house Personal Information Protection Committee so that we can immediately correct and correct any problems found. However, the hotel shall not be held liable for any damages not attributable to the hotel, such as user negligence or accidents in areas not managed by the hotel, even though the hotel has fulfilled its duty to protect personal information.


Article 8 Contact of the person in charge of personal information management and the person in charge


You can report all personal information protection related complaints arising from the use of the hotel's service to the person in charge of personal information management or the department in charge. The company will quickly and fully respond to the users' reports.


Personal Information Protection Officer
Name : iron
Affiliation : IT
Telephone : +82-33.820.8888
Position : IT Manager
E-mail : reservation@skybay.co.kr


Personal Information Protection Manager
Name : iron
Affiliation : IT
Telephone : +82-33.820.8888
Position : IT Manager
E-mail : reservation@skybay.co.kr


If you need to report or consult other personal information violations, please contact the following organization.

• Personal Information Violation Report Center privacy.kisa.or.kr / without a country 118
• Cyber Investigation Division of the Supreme Prosecutor's Office www.spo.go.kr / without a country 1301
• National Police Agency Cyber Security Agency www.ctrc.go.kr / without a country 182


Article 9 Other


This "Skybay Gyeongpo Hotel Privacy Policy" is not applicable for websites linked to Skybay Gyeongpo Hotel to collect personal information.


Article 10 Duty of Notice


If there are any additions, deletions, or modifications to the current Privacy Policy, we will notify you through the "Notices" on the website from at least seven days. However, if there are any significant changes in the user's rights, such as the collection and utilization of personal information and the provision of third parties, it shall be notified at least 30 days in advance.
• Announcement date: 28 March 2018
• Announcement date: 28 March 2018


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